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A little know-how.
A better journey.

Understand the basics before you ride, keep shared spaces clear, and know where to turn when something needs attention.

START HERE

Know your ride.
Know your place.

Access, eligibility, pricing, and permitted routes depend on the local program. Check the instructions displayed on the vehicle and the selected service platform before starting.

Ask about service availability
  1. 1

    Check before you go.

    Review the local program’s requirements, inspect the vehicle, and use appropriate protective equipment. Do not use equipment that appears damaged.

  2. 2

    Share the space.

    Follow posted rules and approved riding areas. Give pedestrians room, stay attentive, and keep access routes clear.

  3. 3

    Park with care.

    Use designated parking. Keep doors, ramps, walkways, and accessible routes open. Follow the platform instructions to confirm the trip has ended.

Something
need attention?

For a vehicle, trip, or parking issue, share the vehicle identifier, a general location, and a short description through our support inquiry form.

For immediate danger, contact local emergency services. This website is not an emergency response channel.

Contact customer support
Where can I use M2?

Program availability is site-specific. Contact M2 to ask about a service area or discuss bringing a program to your community. Images on this site do not identify active deployment locations.

Which app do I use?

Follow the access instructions shown on the vehicle and provided by the local program. The service platform and access process are confirmed for each deployment.

How do I report a parking concern?

Use the customer support form. Include a general location and vehicle identifier if visible. Please avoid including another person’s private information.

Can I request an accessibility accommodation?

Contact our team with the access need or barrier you want to discuss. Vehicle suitability, site accessibility, and available options are reviewed for each program.

Bring M2 to your campus or property.

Thirty minutes with both founders. Tell us about your site and the trips people make, and we will tell you honestly whether a program fits.

Book a 30-minute call